Datto RMM
Remote Monitoring & Management
THE #1 MARKET LEADER
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Remote Data Backups is a Datto Distributor and Kaseya 365 Distributor.
Remote Monitoring & Management Software for SMB
MSPs need a way to proactively and remotely manage client data through a secure connection. This data mangement extends to networks, endpoints, or PCs. The term RMM can be interchanged IT Management, and also may be called with network management.
Scalable RMM Designed to Streamline Endpoint Management From Anywhere
Datto’s RMM offers a selection of affordable and robust features and sophisticated integrations. Endpoints can be managed with Datto RMM. Additionally, endpoints in the cloud can be managed using Datto RMM. Datto RMM streamlines management and allows MSPs to understand the health of the network through a unified portal.
Technologically Superior RMM Merge User With Endpoint Management
Datto RMM is the sole RMM product on the market to work seamlessly with Microsoft 365. Agents, deployed by the RMM, allow MSP’s to perform onboarding or offboarding of users, (or restricting of users), gauge the health of machines, perform instantaneous password resets, configure settings, manage tickets, perform patch management, schedule & manage endpoints, and view all Microsoft 365 tenants from a simple unified observability portal. All of this can be achieved remotely.
Outpacing The Competition With Security Updates
The Datto RMM platform is built using host security and agent security. Each month, Datto’s expert software technology programmers update Datto RMM with modern feature updates or add-ons. The Datto team’s focus on security updates and improving efficiency to best protect all endpoints, with zero hardware required, is a constant area of attention and improvement as new threats are identified daily and ransomware is everywhere.
Manage Efficiently Through Datto RMM Automation and Integrations
Automate alerts, and increase troubleshooting resolution faster using Datto’s intelligent RMM software. The dashboard allows MSP to quickly gauge, through a single pane of glass, the health of the the network or machine, so that MSPs can spend their time where it is most needed.
What’s Included in Datto RMM?
The Onboarding Process
Remote Data Backups onboards MSPs and assists the MSPs with deploying Datto’s RMM product. MSPs using Datto through Remote Data Backups have access to Datto’s 24/7 RMM Blue-Diamond Level support. Remote Data Backups is available to help MSPs and reach high-tier support levels the moment it is needed. Call Remote Data Backups toll-free number 24/7 for help.
PSA RMM PLATFORM: Datto RMM and Datto Autotask PSA Combined
Datto’s integration of RMM and Datto Autotask PSA product (Professional Services Automation) helps to reduce the time required in problem resolution and in the efficiancy of fix-rates. The combination of Datto RMM and Autotask PSA provides a strategy to help MSPs make sound data-driven choices for their clients. Learn More: Five tools are available in Datto Autotask PSA software.
Datto’s HTML5 Remote Control Access built into Datto RMM
Datto’s Web Remote allows a chat feature to communicate with users, and operates by use of a browser-based HTML5 to more quickly identify IT issues. Using a simple remote-on tool, MSP get access to cloud-based servers, or PC machines with instantaneous endpoint connectivity. Learn More.
Endpoint Risk Management
Automated patch management
Reduce security risk with Datto’s automated patch managment software included in Datto RMM. Patch management uses a proctive strategy to securing endpoints. Apply the most recent patches to keep up to date with identified viruses, cyberattacks, or other risks to maximize protection.
Ransomware Identification
Datto’s Ransomware detection technology is included in Datto RMM to help MSPs monitor and prevent, discover, and manage a cyberattack.
24/7 Remote Data Backup & Datto Blue Diamond Level Support
Help is only a phone call away. Remote Data Backups has been assisting users for over 25-years with 24/7 support. Best-in-class 24/7 consultation and assistance to help you when you need it.
How secure is my data within the Datto RMM platform?
In 2024 Datto RMM achieved a 20% Building Security In Maturity Model (BSIMM) ranking in it’s initial BSIMM ranking assesment. This stellar performance places Datto as number 128 in the ranking of the most secure application developers, and now leads the RMM Industry as the most secure RMM in the channel. Part of this success is attributed to Datto’s decision to designing the RMM so that MSP credentials and data must stored and maintained strictly off-site. By using this strategy, a popular credential hacking method used by hackers to achieve exfiltration of data is largely averted. Datto is the only vendor in the Industry to achieve this spectacular BSIMM ranking.
Datto uses platforms to store data in the United
States, Ireland, and Australia. There are a total of five platforms. Two are in the United States. Two platforms are in Ireland. And one platform is in Syndey, Australia. These regions where the RMM data is stored do not share information and cannot be accessed by each other. RMM data is stored at Amazon’s AWS EC2 data centers using AES / CBC / PKCS5Padding Cipher to decrypt the data.
The Remote Data Backup Difference: Save money and get twice the support with contract free Datto products and zero entrance fees by partnering with Remote Data Backups: Datto Distributor and Kaseya 365 Distributor.
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